The relationship between contractors and clients is an essential aspect of a tradesperson’s career. Strong relationships can result in repeat business referrals, word-of-mouth marketing – all essential ingredients to run a successful business in contracting.
If a customer is unable or does not want to finish the project himself, he hires a contractor to take on the work. They typically sign a contract which explains the work to be done and the method of payment for, and any procedures required for change orders.
Communication open is the basis of a strong contractor-client partnership. It is essential to establish who will be your primary contact, and also how you prefer to communicate with your client throughout the course of the project. This way, you’ll ensure that communication lines are clear and no miscommunications occur.
Transparency is crucial right from the beginning of the project. It is important to be clear about everything from the equipment specifications and pricing to construction processes, materials and compliance requirements can help increase trust in the client. If something goes wrong on your site, tell your client right away and describe the steps you will take to fix the problem.
It is important to keep in touch with your client throughout the course of the project to ensure that everything is going smoothly. This is the best way to ensure that they are pleased with your work and will be able to continue hiring you for future projects.
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